General

  • All listed prices are in United States Dollars (USD).
  • All product photos on the website are for reference only. Actual products and packaging may slightly vary.
  • We will send a new shipment with a new tracking number when an order is not received.
  • Orders may be refunded under certain circumstances. Refunds are given at our own discretion.
  • Returns are accepted in exchange for a full refund, however, all items must be returned undamaged and in the same condition, they were sent.
  • Customers must consult their doctor before using any medications to ensure its safety.
  • newPharmaCare.com bears no liability in connection with any goods purchased from this website.

Prescription requirements

No prescription is required to purchase on our website since all the products are commercially available in the originating country.

Attention: The materials provided on this website are for reference only and may not serve as specialized medical or other professional consultation.
newPharmaCare.com shall not be liable for health detriment due to self-medication

Shipping

Free Ship DHL

We offer FREE shipping using DHL service. (more details)

For your security and convenience, all orders are shipped using DHL service allowing any package to be tracked.

If you do not receive your order within 20 business days of its ship date please contact us through e-mail, our Contact Us page.

Your country’s customs authority can provide you with any information you require regarding the fees you may be liable for. You may ask your local post office about the methods of payment available to you.

Return

newPharmaCare.com will do everything we can to make sure your order arrives in good condition, but this may not always be the case, unfortunately. If you are dissatisfied with your order as a result of our error, we will refund the full amount of your purchase. These errors include orders containing incorrect items, defective medication, or damaged products. If you are unhappy with your order do not hesitate to contact us by e-mail, through our Contact Us page.

To ensure the fastest refund please make sure the medication is in its original unopened and unused packaging. As soon as the returned items are received by our office we will provide your refund after inspecting the package to make sure the medication is unused or has not been tampered with.

Please note that we will only provide refunds for the original shipping charges as a result of our error.

Cancellation

If you wish to cancel an order you have placed, please contact us as soon as possible by e-mail.

While we cannot promise that your order can be canceled, we will do our best to fulfill your request. Unfortunately, once an order has shipped we cannot edit, modify, or make any other changes.

Secure payment

We only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.

Making a payment to us through PayPal is easy. You can use your existing PayPal account. Find out more information by going to the PayPal website at paypal.com.

When making a payment you are temporarily transferred from our site to the secure PayPal website. No financial information, passwords, credit card numbers or personal information other than your name, email address, and shipping address is received by us.

Although PayPal is extremely secure, we are not responsible for protecting the personal information you share with them. You are encouraged to read the related PayPal policies carefully.

After completing your payment you are presented with a link which will allow you to return to our site, finalize or cancel the transaction.